Communicate Effectively

Length:	½ Day
Audience:	General

Effective communication and productive relationships are strengthened through use of the DiSC Personal Profile®. This profile identifies your dimension of behavior – DiSC (Dominance, influence, Steadiness, and Conscientious) and provides tools to identify the behavioral dimension of others. A firm foundation in effective communication lies in understanding yourself, understanding others, and realizing the impact of your behavior on the people around you.

Benefits       

Management

• Understand your behavior
• Learn how and when to adapt your behavior
• Improve communication
• Promote appreciation of differences
• Enhance individual and team performance
• Reduce conflict

Organizations

• Ease frustration and conflict
• Improve communication
• Build productive teams
• Develop effective managers
• Improve customer service

Objectives:

• Identify your dominant behavior style
• Use the results of the DiSC Personal Profile to better understand yourself and others
• Learn to identify other styles of behavior
• Understand practical interaction strategies to communicate with other styles of behavior
• Learn the three parts of communication
• Identify the five levels of listening
• Practice active vs. passive listening skills
• Learn techniques to communicate effectively with the behavior styles of others
• Develop strategies for working together to increase productivity